01
Merchant & Business
Questions about accepting local payments, payouts, merchant onboarding and using Pementek for your business.
Contact Pementek
Let’s talk aboutlocal payments.
Whether you are integrating Pementek, exploring local payment infrastructure or need help with an existing implementation, contact us through one of our official channels.
Official contact channels
For account-specific, contractual, compliance or sensitive matters, email is the preferred contact method.
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pementek@protonmail.com
Best for merchant inquiries, integration questions, business communication, account-related support, security and compliance matters.
Send Email→
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Telegram
@pementek
Use Telegram for quick general questions, initial communication and non-sensitive inquiries with the Pementek team.
Open Telegram→
How We Can Help
Contact us for theright reason.
Including clear context in your message helps us understand your request and route it appropriately.
02
Integration
Questions about APIs, hosted checkout, webhooks, sandbox testing and technical implementation.
03
Security & Compliance
Contact us regarding security, privacy, compliance or responsible disclosure matters.
04
General
For partnerships, company information and other general Pementek inquiries.
Security
Protect sensitive information.
Do not send passwords, API secrets, private keys or other authentication credentials through Telegram or ordinary messages. For sensitive account or security matters, contact Pementek by email and provide only the information necessary to investigate the issue.